That sounds very frustrating. You might consider following up with that client through Textbroker email, so you can arrange direct orders at the rate that client is accustomed to paying for you.

Tammi

I regularly get ‘attaboy’ comments from the Textbroker staff.

Today I log in and I have been demoted to a level 3. Are you serious?

I was demoted for writing sales copy for a client who loves my work.
Writing sales copy not the same as writing informational or web content
articles.

Every online writer with half a brain knows that!

I am STEAMED beyond belief. Who the hell is running the ship over there?
What is going on?

There is absolutely NO WAY I am staying with Textbroker as a level 3.
JM´s last [type] ..The Other End Of Wilbraham Road

I seriously wondered if they had received an article other than the one I had written. - I have had that experience. I have never raised the issue with Textbroker, but yes, at times the feedback makes no sense with my article.

Whenever I can, I take articles like that and sell them on Constant Content. Sometimes though, when the article is brand or product oriented, that is impossible.

Nope. You hit every one of my pet peeves.

While I do like Textbroker for a lot of reasons, what you list here is enough to seriously consider using them. I think the thing that gets me the most upset is the client communication. For the most part it doesn’t bother me too much if it takes a little while but what bothers me is the whole “Big Brother” influence. It bothers me that the correspondence is so heavily edited. I’ve not tried to engage a potential client outside of the system and I’ve not had one client try the same. Still, I can tell that our exchanges have been “moderated.” It is too heavy-handed in my opinion.

My other gripe has to do with re-writes. I recently had an article kicked back. No biggie, it happens. When I read the feedback the client had given I seriously wondered if they had received an article other than the one I had written. I followed the procedure and you want to guess who Textbroker sided with? The (paying) client. Nice. On top of it, the email response was terse and threatened, “If you do this again, we will demote you.” Needless to say, I was less than pleased.

They have every reason to side with an (unreasonable) client. They also have every incentive to demote someone from a 5 star status.

Other than those things…

Good article Tammi. Thanks for posting.

George
George Angus´s last [type] ..What Downton Abbey Can Teach Us About Writing

Thanks for pointing that out, Rizwan.

Thanks for stopping by and commenting, Anne.

This is perfect. When I first started freelance writing I cut my teeth on Textbroker. I’m at a 5 star level and most of my experiences have been positive. Some assignments have turned into lucrative direct orders as well.

The reasons you love Textbroker are spot on, in my opinion. I will be curious to see your next ten and I’ll bet we’ll be on the same page there as well.

George